Russell Lowery-HartCommunity CollegesLove Students to Success and Close Equity Gaps Through a Culture of CaringIn 2015, Amarillo College (AC) focused on its key student success progress and completion points. The data told a disappointing and even devastating story. Using “secret shoppers,” data summits, focus group and survey data, AC identified key reasons our students were not successful — poverty, bureaucracy and lack of relational connection and support.November 12, 2020Page 1 of 1