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Innovation and Transformation

Here’s a puzzle: Americans love their own colleges and universities and yet are suspicious of and even disdainful of colleges and universities in general. Why is that?

Polls show that the great majority of Americans who graduated from college are grateful they went to that college, felt they got their money’s worth, and would go there again. The love of institutions by students, alumni, and neighbors appears in gifts and in window stickers proclaiming loyalty to their institution long after they have left.

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